The procurement process at the Raleigh-Durham Airport Authority (RDU) was deeply fragmented with purchasing functions disbursed along multiple routes across multiple departments.
RESULTS
Streamlined processes by establishing central Procurement Department, improved procurement cycle time with heightened approval levels. We also generated cost savings by implementing spend analysis tools, enhanced transparency through effective contract management capabilities, increased productivity through organizational restructuring, advanced procurement knowledge and certifications of Authority staff, and added value by reinstating updated policies and procedures.